If the provider cancels for any reason, the customer receives a full refund including any fees.
In case of any disputes or issues arising during the outing, we have a resolution procedure that may entitle the customer to a partial or full refund.
A customer can cancel up to 48 hours before the start of a session to receive a half refund.
If the customer paid with Bitcoin, the customer will need to provide a BTC address to receive the refund.
Depending on your payment method, refunds may take up to 5 business days to be issued. Both parties will be alerted via email throughout the process.
message us at [email protected] and we'll get in touch as soon as we can
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